Operations

Kitset Assembly Services

An end-to-end operations portal for Kitset Assembly Services, handling job scheduling, quoting, invoicing, and client management across a franchise network spanning multiple countries.

The challenge

Kitset Assembly Services runs furniture and kitchen installation across a franchise network spanning several countries, with hundreds of thousands of products and constant scheduling pressure. Manual processes were holding back utilisation and scalability.

What we built

We built a custom end-to-end portal covering job scheduling, quotes, invoicing, messaging, and client management, backed by an Android app and a white-label booking portal. The platform automates job allocation, integrates with Xero for accounting, captures technician forms, and tracks customer feedback and NPS.

The result

Automated allocation and real-time scheduling reduced conflicts and improved resource utilisation, while streamlined communication and a scalable foundation let the franchise network keep growing.

From day one, Putti provided guidance, vision and planning through their extensive experience.
— Aaron McCurdy, Global Technology Leader, Kitset Assembly Services

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